49 Main Street, Ballymoney, BT53 6AN; 028 2766 7999

At 2020 Architects, we are committed to maintaining the trust and confidence of our clients. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

We will collect your personal data via website forms where information is freely given and by direct interaction. This information includes your name, address and contact details for the purpose of providing architectural services i.e. on a contractual basis. We need to know your personal data to enable us to provide our architectural services; either in the capacity of offering a quote or our services upon acceptance of our quote. We will not ask for more information than is necessary to let us complete our services. Occasionally we will require bank information to enable us to issue refunds as and if required. We do not store or retain this information.

We also collect personal information as part of the registration process for our monthly e-newsletter. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing

When you visit we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We will only hold your information for the duration of the project and for an appropriate time afterwards. We will not hold it for longer than is necessary.

We may need to share personal information with other organisations, particularly relevant councils for Planning and Building Control Applications, Mechanical Engineers, Structural Engineers, SAP Consultants and Builders. These may be necessary part of the services we offer; however, we will only share information if it is necessary.

You are entitled to a copy of the information we hold about you, generally without charge. You also have the right to amend, or delete (where appropriate) the personal information that we hold. If the information was obtained by consent, that consent may be withdrawn at any time. Email your request to

You have a right to lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

(Our Privacy Notice will be reviewed on a yearly basis or if there is a significant change in our processes.)